Dear CanyonVet Clients,
As many of you are aware, the COVID-19 situation is changing every day. We promise to do our best to keep ourselves informed of the latest information and recommendations of our state and local governments and professional veterinary associations to keep our clients, staff, and pets safe while also providing essential healthcare to your pets.
CanyonVet Spring Branch will be closed on Wednesdays and two Saturdays per month. Both of our sister hospitals, CanyonVet Canyon Lake and CanyonVet New Braunfels WILL be open during these times in the event your pet needs medical care. You can contact CanyonVet Canyon Lake at 830-964-3551 and CanyonVet New Braunfels at 830-632-6075.
To best promote social distancing, curbside check-in will still be available if you prefer it! Otherwise, come on in! It’s up to you! We have missed you! See y’all soon!
Current options to keep in mind:
Telemedicine (email, phone) Option: If your pet has been examined by one of our veterinarians within the last 12 months, we are allowed by law to examine the pet via pictures and videos sent electronically. Medications can be mailed to you or picked up via curbside. Not all illnesses and injuries can be properly diagnosed in this manner and you may be asked to bring your pet to the hospital. Normal exam charges apply to telemedicine options and payment will be done over the phone. Please call or email your preferred location to request this option.
Prescription Refills by Mail: Along with curbside pickup of refills, we are also offering to mail prescriptions for an additional $5 shipping fee. Large items and food cannot be shipped and would need to be picked up curbside.
Our Online Pharmacy: visit the website.
Once you select your location, select Online Pharmacy from the main menu to shop almost all of your pet’s medications. Unlike other internet pharmacies, products purchased from our online pharmacy ship directly from the distributor to you which means you can trust the medication has not been tampered with or stored at incorrect temperatures.
We want to thank all of our clients who have been so supportive of the temporary changes we have made. Our hope is that changes made by CanyonVet and other businesses to promote social distancing will mean better safety for everyone and a shorter time until the COVID-19 pandemic is over in our community.
Download the TVMA PDF file with more information about HOW TO PROTECT YOURSELF AND YOUR PETS FROM COVID-19.
Sincerely,
The CanyonVet Team
Last month, we had the honor of meeting an extremely happy Goldendoodle named Gus! Gus came to us in mid-January due to limping. The doctor examined him and it appeared to be his left forelimb that was causing him some trouble. We put sweet Gus on the anti-inflammatory to see if that would ease the pain and resolve his limping. A couple of days after his appointment, his mom decided to have him spend the day with us to monitor Gus and let him have the rest he needed, since he LOVED playing around with his sibling, Holt! While Gus spent the day hanging out with us, we took some radiographs of his leg to see what the underlying issue was. We discovered Gus had a case of elbow dysplasia, meaning the cartilage lining of his elbow joint had not developed properly. This can cause abnormal development also known as dysplasia. So, Dr. Buntain referred Gus to an orthopedic specialist who would be able to operate and repair his elbow. Gus visited the specialist for his surgery! The surgery was a success and Gus has been staying with us while he recovers! We love getting to see his happy face and wagging tail every morning! Gus is recovering very well and counting down the days until he can run wild with his sibling again!!
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