Pet of the Month for March 2020

Last month, we had the honor of meeting an extremely happy Goldendoodle named Gus! Gus came to us in mid-January due to limping. The doctor examined him and it appeared to be his left forelimb that was causing him some trouble. We put sweet Gus on the anti-inflammatory to see if that would ease the pain and resolve his limping. A couple of days after his appointment, his mom decided to have him spend the day with us to monitor Gus and let him have the rest he needed, since he LOVED playing around with his sibling, Holt! While Gus spent the day hanging out with us, we took some radiographs of his leg to see what the underlying issue was. We discovered Gus had a case of elbow dysplasia, meaning the cartilage lining of his elbow joint had not developed properly. This can cause abnormal development also known as dysplasia. So, Dr. Buntain referred Gus to an orthopedic specialist who would be able to operate and repair his elbow. Gus visited the specialist for his surgery! The surgery was a success and Gus has been staying with us while he recovers! We love getting to see his happy face and wagging tail every morning! Gus is recovering very well and counting down the days until he can run wild with his sibling again!!

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An Important Message about COVID-19

Dear CanyonVet Clients,

 As many of you are aware, the COVID-19 situation is changing every day.  We promise to do our best to keep ourselves informed of the latest information and recommendations of our state and local governments and professional veterinary associations to keep our clients, staff, and pets safe while also providing essential healthcare to your pets.

The following additional changes will go in effect on Monday, March 23rd:

Curbside check in will be required of all clients at the time of your arrival to our hospitals regardless of visit reason.  To best promote social distancing, no clients will be allowed into our buildings.  Appointments for pets to be euthanized are the only possible exception and these will be considered on a case by case basis.  If a procedure or exam is needed, our staff will escort your pet from your car, into our building, and back to your car once services are performed. Please call the location upon arrival to receive instructions.  Payment will be done over the phone to limit exposure from exchanging credit cards, etc.

Canyon Lake:  (830) 964-3551 email: canyonlake@canyonvet.com

New Braunfels: (830) 632-6075 email: newbraunfels@canyonvet.com

Spring Branch:  (830) 885-5443 email: springbranch@canyonvet.com

 Boarding pets at all locations is closed.  Any pets currently boarding will be allowed to finish their stay with us, but no new pets will be taken into our building for boarding.

 Grooming is closed at all locations indefinitely.  Monday, March 23, 2020 is the last day of grooming at all locations until such services are allowed again by the local government.

Current options to keep in mind:

Telemedicine (email, phone) Option:  If your pet has been examined by one of our veterinarians within the last 12 months, we are allowed by law to examine the pet via pictures and videos sent electronically.  Medications can be mailed to you or picked up via curbside.  Not all illnesses and injuries can be properly diagnosed in this manner and you may be asked to bring your pet to the hospital.  Normal exam charges apply to telemedicine options and payment will be done over the phone.  Please call or email your preferred location to request this option.

 Prescription Refills by Mail:  Along with curbside pickup of refills, we are also offering to mail prescriptions for an additional $5 shipping fee.  Large items and food cannot be shipped and would need to be picked up curbside.

 Our Online Pharmacyvisit the website.

Once you select your location, select Online Pharmacy from the main menu to shop almost all of your pet’s medications.  Unlike other internet pharmacies, products purchased from our online pharmacy ship directly from the distributor to you which means you can trust the medication has not been tampered with or stored at incorrect temperatures.

We want to thank all of our clients who have been so supportive of the temporary changes we have made.  Our hope is that changes made by CanyonVet and other businesses to promote social distancing will mean better safety for everyone and a shorter time until the COVID-19 pandemic is over in our community.

Download the TVMA PDF file with more information about HOW TO PROTECT YOURSELF AND YOUR PETS FROM COVID-19.

Sincerely,
The CanyonVet Team

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